facebook account links to wrong spotify user / lost premium status

[tb]

I use a facebook account (premium subscription) to log into spotify but since today my account is linked with an account, I have not used in a long time (probably a year or so).

The result is that I can only use the Spotify free service and not access Spotify anymore from my mobile devices or tivo box.

Also now when I login online, the facebook account transfers me to the old Spotify free account instead of showing me the correct account.

Please help and save my birthday party tonight

[tb]

One thing I forgot: even though I can logon to Spotify via my facebook account, if I try to reset my password I receive the message:

"no spotify account associated with this facebook account"

[tbu]

my facebook account is now seperate from my old spotify account and I can logon again.

but all lists are gone and my premium subscription status is only valid until Monday instead of middle of May.

credit card details vanished as well.

Can anyone help?

[Sam]

Hi,

Not to worry, we should be able to sort this. I'll be sending over an email in the next few minutes, we just need to confirm a few security details.