family account disabled

[bengilsing]

Hello,

In december I updated my creditcard  and now i find out while in the philippines that my account has been disabled. I put in my creditcard again and it now says I have premium. I switched it back to family account however the account of my wife is gone and i cannot put it back while in the philippines as we live in the Netherlands. I am very disapointed in this. as she now has to listen to the advertisements.

[Jordan_Eastman · Accepted solution]

That's Very unfourtanate Bengilsing... Sadly There Is Nothing We Can Do To Fix That As That Is Due To Being In Two Different Places At Once... Once You Return To The Netherlands You May Be Able To Fix It ...