family subscription new phone missing all my playlists

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family subscription new phone missing all my playlists

billblack
Newbie

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

1 Reply

Re: family subscription new phone missing all my playlists

Rock Star 16
Rock Star 16

Hey there @billblack,

thanks for posting !

 

It sounds like you might be logged in to the wrong account.

Please use this help page to find all accounts listed with your details and make sure you're logged into the right one.

 

Let me know how it goes =)

OneByBooRock Star 16
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