familyPlan

[mathiashauk]

my mother bought the family plan i set it up and fixed it. added my dad and her account was the administstive acount. when i invite me with any of the Emils contected i dont recive an email invite. maybe bacause of facebook? tried deactivaing facebook and remove spotify didnt work no invite email. PLEASE HELP 😞

[JulianA_Bogota]

Hey @mathiashauk! Thanks for writing.

Have you tried looking for the invite in all of your email folders (spam, bin,etc.)? Once you've found it, remember that you can accept it from this link. For better results, we recommend asking your mother for a brand new invite.

If none of this helps, our customer support team might be able to give you a hand. You can get in touch with them here. You can also contact them via Twitter or Facebook.

We hope this helps. Have a great day 🙂