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foreign spotify connect devices after signing out everywhere and password change

Solved!

foreign spotify connect devices after signing out everywhere and password change

Hello,

 

there is a foreign spotify connect device in my list and this is terrifying, because I can't do anything about it obviously. I did everything possible, I put on private session, I disconnected Facebook with my Spotify Account, I changed my password and I logged out everywhere with this one feature. But it is still there, what is going on. It is called "danny-radio".

And how can I contact the real Spotify Support?

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Accepted Solutions
Marked as solution

Hi there, thanks for coming to the Spotify Community.

I’m sorry to hear you think someone else has gained access to your Spotify account. Please check out the FAQ page ”Someone else has gained access to my account” here for the next steps to take.

Thanks!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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2 Replies
Marked as solution

Hi there, thanks for coming to the Spotify Community.

I’m sorry to hear you think someone else has gained access to your Spotify account. Please check out the FAQ page ”Someone else has gained access to my account” here for the next steps to take.

Thanks!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Okay, I didn't know that every device connected to the home network will be in the list of spotify connect even if it is not logged in with my account. It's one of the devices of my housemate. Pretty awkward, but now I know that my account is not hacked or something 😄

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