forgot email

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forgot email

jav6
Newbie

Plan

Premium

Country

canada 

 

Device

(iPhone xr)

Operating System

(iOS 12)

 

My Question or Issue

 hey! I have a problem with the current account I am on. I have my username but I don’t remember the email that I registered it on and there is a good chance of that email being void now and I also can’t remember my password so there is no way I can reset it...I have a premium subscription that I want to cancel before the 27th and I can’t because I can’t log in, I’m on a mobile device and I have two other accounts that I have full info and are connected to Facebook but the one that needs to be canceled, I have only the username for...hopefully there’s a way someone can let me know if there’s a way to find the email and or change it! Thank you so much!

1 Reply
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Re: forgot email

Rock Star 14
Rock Star 14

Hey @jav6!

 

I'd recommend you to contact Customer Support via here, or send a direct message to @SpotifyCares in twitter. I hope they will be able to help you. Let me know how it goes :)

MantisentilRock Star 14
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