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forgot my password, wrong email adress for restore.

forgot my password, wrong email adress for restore.

hi.

i forgot my password, and tryed to restore my password. but i have registed at email that is no longer in juse... 

what to do? 

Reply
1 Reply

Hey there @vwengel and welcome to the community!

 

I'd suggest you get in touch with a member of the Spotify staff so that they can take a look into this. To do that, you should use the contact form. You should not be logged in a Spotify account so that support doesn't get confused and make sure to include the email address of the account you want help with. After you've sent the form, if you receive an automated reply to the alternate email address you provided, make sure to reply to it, even it's a no-reply. Support usually gets back within 24-48 hours 🙂

 

Hope this was helpful!

K

 

 

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