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fraud?

fraud?

I have been double charged for a student premium spotify account that I just received a rejection email for. If this is unrelated to spotify, I will be calling my bank to report fraud. 

 

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2 Replies

Hi there,
Welcome at the Spotify Community!

 

I'm sorry to hear this. However, as this is a payment related issue, I'd suggest you to get in touch with Spotify.

You may get in touch with Spotify by following this link to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.

Spotify aims to reply within 24 hours.

u can also check if the status of ur payment is on pending.

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