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free account but still being billed

free account but still being billed

Hi,

 

My account is showing as spotify free, but i am still being billed by paypal. I received a paypal Transaction ID: 5SC499294C199763A, Invoice ID: 476126742016

 

Please advise.

 

 

Reply
1 Reply

Hi there,
Welcome at the Spotify Community!

 

For payment related issues I would suggest you to get in touch with Spotify.

 

You may get in touch with Spotify via their Twitter page (@SpotifyCares), or by following this link to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.

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