Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


free version - get upgrade screen 35 times!

free version - get upgrade screen 35 times!

when i go into spotify on my ipod, i have to click the upgrade notice 35 times before it stops and i can use spotify.  is this what i can expectr for the free version?  very annoying.



3 Replies



You should be invited to upgrade to Premium if you try to do anything requiring Premium - e.g. clicking 'available offline', trying to play an individual track, etc.


Are you seeing the message immediately after logging in?


For common support questions, see
To judge my musical taste, check out my

Does it work after you get rid of the screen? It's worth noting that to use Spotify free on an iPod Touch, you need iOS 6 or above, on older versions the app requires Premium.

Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014

If this post was helpful, please add kudos below!

yes, it works once i finally get rid of the try premium screen.


not sure if it's when my ipod is made to synch and i have new songs.  but i'm not doing anything else to prompt the screen.

Suggested posts