from Spotify to Spotify Premium Family

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from Spotify to Spotify Premium Family

magno_re
Newbie

Hi,

 

I subscribed to Premium for family (on a mac computer) but I don't see any change on my Spotify on smartphone... Everything is shuffle and I did not notice the upgrade of a Premium account.... what I did wrong ?

 

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Re: from Spotify to Spotify Premium Family

Alfredo
Roadie

Hey @magno_re, welcome to the community!

 

Since you subscribed but your account is still Free, I suggest checking this support page. You'll find a few things to try and troubleshoot this issue.

 

Let me know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp
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