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giftcard purchased with wrong email

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giftcard purchased with wrong email

I need a help for my purchase done by wrong email (receiver's). How can I cancel it? I bought it with credit card. Thank you!
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Marked as solution

Hi @Atsushih

 

I'd suggest you to contact Spotify directly through theirContact form, so they can check your account from their end, and to provide you the best resolution about this issue.

 

You may also reach them through their twitter account @SpotifyCares, or through their Facebook page.

 

I'm sure they'll be happy to assist you there. Have an awesome day 🙂

 

P.S. I'm not a Spotify employee

 

If this post solved your issue - Accept it as a solution. If you like my post - Please add likes to it.

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2 Replies
Marked as solution

Hi @Atsushih

 

I'd suggest you to contact Spotify directly through theirContact form, so they can check your account from their end, and to provide you the best resolution about this issue.

 

You may also reach them through their twitter account @SpotifyCares, or through their Facebook page.

 

I'm sure they'll be happy to assist you there. Have an awesome day 🙂

 

P.S. I'm not a Spotify employee

 

If this post solved your issue - Accept it as a solution. If you like my post - Please add likes to it.

Thank you so much! This is the solution I wanted!

Thank you again and have a wonderful week ahead 🙂
Atsushi

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