got hacked

[1210822154]

Hi, my account got hacked, they added people and started a family subscription. Then i started receiving mails with codes for devices and then an account cancellation mail from noreply@salesforce.com on behalf of suport@spotify.com 

They logged me out of my account and adviced me to change my fb password and cancelled my subscription. 

Is it safe or legit the noreply@salesforce.com ?

Is my payment information secure? 

Now i cannot add new payment info since it calls for a zip code error.

Thanks.

[Maxim]

Hey @1210822154,

I'd recommend getting in touch with Spotify Support through one of the channels below so they can look into this.

Contact form: http://bit.ly/SpotifyCFA (Make sure you're logged out of any Spotify accounts while using the form)

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Support usually replies within 24-48 hours.