hacked account???

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hacked account???

dorothee3678
Newbie

Since a while I noticed that every now and than I have random playlists amongst my playlists.

 

It started happening since I lost all my playlists and my premium account was compl empty.

 

No one has normally access to my devices.

 

How can I contact Spotify itself about it?

1 Reply

Re: hacked account???

MaryC1
Spotify Legend

Hi @dorothee3678,


Welcome to the Spotify Community, we're glad to see you're part of the band.


Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook, just send them a private message with your account's email address and username.

 

You can also use our Contact Form to get email support.

 

In the meanwhile, we would suggest you signing out wherever you have Spotify open, including the web, mobile, desktop or any other devices. You can do so from here

 

We hope this gets solved pretty soon and if you need extra help, don't hesitate to write us back.

 

Our best.

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