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hacked account

hacked account

Please can you help - my account appears to have been hacked and hijacked by another user. I have managed to login to this page via facebook login, but the email address, postcode and password that are now associated with this account are not mine. The credit card showing however is mine and I am up to date with my payments but locked out of my account.

I have been unable to go online with spotify for a couple of days and it would appear that someone else has changed the email and password used to connect.

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1 Reply

Hello @prizo and welcome to the Spotify Community!

 

If your account has been hacked, please contact the Spotify Team by filling this form. You can also use Facebook and Twitter to get in touch with them.

They will get in touch with you as soon as possible.

 

Hope this helps!

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