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having trouble activating gift card

having trouble activating gift card

I purchased spotify premium as a gift and the recipient can't redeem it because it says it is only valid in the US. I purchased it on the Canadian site and was charged Canadian dollars.

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1 Reply

Hey!

 

It seems you purchased a gift card that can't be used in the country where your Spotify account is based. If the items on this list don't apply to your case, just send a message via the Contact form and our Support team will be happy to sort things out for you.

 

Hope this helps 🙂

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