help me with my account

[mariarita]

Ho dimenticato la password e la mia e-mil, devo cancellare l'abbonamento premium mi aiuti per favore!  i forgot my password and e-mail, i have to delete the premium subscription 

[Bittencourt]

Hi @mariarita, welcome to the Spotify Community!

In this case then I suggest you get in touch with the Spotify staff - simply drop them a line on social media (Twitter or Facebook) or by using the contact form. Make sure, if you use the latter, to reply to the automated email you'll receive directing you back to the help pages, even if it's from a no-reply.

Support usually gets back within a day or two.

Have a great day,