Announcements

Help Wizard

Step 1

NEXT STEP

help?

help?

I've cancelled my subscription about 5 months ago. and am STILL getting charged. they owe me over $50 and no one will reply, or help me stop it. how do I stop them ?
Reply
1 Reply

Hey there, welcome to the community!
This is not right. Have you tried contacting Spotify so that a staff member can check this for you? If you haven't, use the contact form (https://support.spotify.com/contact-spotify-support/?contact). Please make sure to reply to any automated email you receive directing you back to the help pages, even if it's a no-reply!
Hope this helped 🙂
K
-------------------------------------------------------------------------

Treat others the way you want to be treated!
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Star? Join us!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random