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hot to be sure i have cancelled my trial

hot to be sure i have cancelled my trial

cullenjames369
in my account page it says my free trial will end 3-19-2015 it use to give me the option to cancel my subscription before the monthly recurring charge begins, now it just tells me my subscription will end 3-19-2015 and only a button to subscribe...?
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1 Reply

MattSuda

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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