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how can I contact spotify re: account?

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how can I contact spotify re: account?

Avatar of Alz88
Newbie
‎2015-01-14 09:49 AM
I keep getting a message on my Spotify App that my payment hasn't gone through, but it is showing as being deducted from my bank account. I am just wanting to make sure I won't loose my subscription! How can I contact Spotify to check my payment?
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Avatar of MattSuda
Spotify Star
Spotify Star
‎2015-01-14 09:53 AM

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Avatar of MattSuda
Spotify Star
Spotify Star
‎2015-01-14 09:53 AM

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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