Help Wizard

Step 1


how long does it take to have my dispute looked at?

how long does it take to have my dispute looked at?

So I sent a query regarding how I think I was charged when I shouldn't have been. Due to the lack of money that I currently have, I was requesting a refund. I am very short on money at the moment, so if someone could give me an idea on how long these disputes typically take, I would appreciate it. 


It's already unfortunate that I couldn't just call in. That would have been much more effective that simply sending an E




1 Reply

Hi, and welcome to the community!


Was this using the online contact form?

If it was, make sure to reply to any automated response you get (even if it's from a no reply); and it will be sent to the Spotify staff.


If you still don't get a response, let me know your case number, and I'll escalate it to the staff so they can chase it up for you.


Anthony 🙂

This post was by Taylor - I do not work for Spotify!
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