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my premium account was being hack by someone i didn't know. i'm able to get it back and change the password. but now my music suggestion and recently played artist was full of tasteless music by the hacker. what should i do?
Solved! Go to Solution.
Hey folks,
Thanks for reaching out to us about this!
We just wanted to confirm that it currently isn't possible to reset your Recently Played Artists in your public profile in the desktop app.
We'd like to refer you to an existing idea in the Idea Exchange which you can add your vote to (Note that the status is currently set to 'Not Right Now', but we're still taking your feedback on this idea):
For more info on how your feedback reaches Spotify via the Idea Exchange, make sure to check out this Spotify Answer.
Thanks!
Hey @denissaurus! We're sorry about that.
Unfortunately, there's not a way to have that deleted right now. But make sure to listen to as many of your favorite artists as possible, so we can get back on track with your music taste.
Have a good one 🙂
I think it is ridiculous how we (the users) pay for Spotfiy's service and can not get what we want in return. The fact that we (the users) have to use the service with a company that does not provide the changes that are suggested by its users make it worse. I have stumbbled across at least 5 other threads here in the forums, specifically discussing the removal of the "recently played artists" on the user's profile. It took you guys long enough to add the option to add/change a profile/playlist picture. I am personally having a bad experience with Spotify like many others, and there needs to be more strict feedback guidelines for its users.
Other smart suggestions that should be thought about in future updates:
- Clear all "Recently Played" music with one button/click
- "Your Daily Mix" should be removed (Definetly will not happen LOL)
- "Podcasts & Videos" should be removed (OK I might be asking for too much...)
- "Home" tab should be removed and merged into the "Browse" tab
- Add a color changable UI (User Interface), with the options to chose the colors black(stock) or white, resulting in a more enjoyable experience for the user.
Thats all I can think of...
Cheers!
I agree with the person passionately saying - fix things. I'm now a paying customer after the free trial period - - and I'm giving spotify a trial run. If it's not responsible to help me as a customer - - I'm out of here.
I am frustrated - - on my home page the first listing "Recently Played" never updates, and I have no control over what appears. Is there a way to fix this?
*snip*
Hey there @jdkah,
Thanks for reaching out to the Community about this.
Just to double-check, have you tried a clean reinstall of the Spotify-app on your device? We recommend the clean reinstall as it'll remove the old drivers first and then install the new ones. It'll also get you the latest version of Spotify.
If that doesn't help, let us know what device you're using Spotify on, as well as the operating system name and version and the version of your Spotify-app. We'll be able to take a closer look once we have this info.
Hope this helps. Keep us posted.
Hey there @jdkah,
Thanks for getting back to us.
The clean reinstall is a basic step you can always try with issues like the one you're experiencing. It'll make sure you get the latest version of the Spotify-app. The clean reinstall is also possible on iPhone and Mac. Here you can find more info on how to perform it.
If you think others might also like your suggestion about users being able to clear the Recently Played section, you can head to our idea boards and create an idea. We always take new ideas and feedback into consideration to improve the app, and you can read more about how ideas work here. You can also read more about how the idea submission process works by clicking here.
As a heads-up, it's good to know that the higher the number of votes an idea gets, the more likely it is for the idea to be implemented 🙂
Hope you'll find this info useful. Let us know if you have any more questions.
I tried Ivan's idea of doing a complete delete of spotify from my windows 10 program. Did it twice, and both occasions the suggestion utterly failed. Yes, I searched for other parts of the program and deleted. I'm going to wait 24 hrs to see if Ivan responds (are you associated with spotify?) then I will be closing my premium account. There is an artist and album listed that I do not want anyone using my account seeing, and I have absolutely no way to delete it!!! Having this ability is as basic as an on/off switch and to overlook AND refuse to fix is it ridiculous.
*snip*
Hey there @jdkah,
Thanks for keeping us in the loop.
Do you mind trying also the following:
Keep in mind these steps are only available within the desktop app. These steps will help you remove the content you don't wish to see.
Hope this helps. Let us know if you have any more questions.
Thank you for your suggestion.
Hey folks,
Thanks for reaching out to us about this!
We just wanted to confirm that it currently isn't possible to reset your Recently Played Artists in your public profile in the desktop app.
We'd like to refer you to an existing idea in the Idea Exchange which you can add your vote to (Note that the status is currently set to 'Not Right Now', but we're still taking your feedback on this idea):
For more info on how your feedback reaches Spotify via the Idea Exchange, make sure to check out this Spotify Answer.
Thanks!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…