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https://www.spotify.com/se/account/set-device-password/

https://www.spotify.com/se/account/set-device-password/

I'm a new user french user of spotify,

I would like to use potify on my squeezebox class & radio. First i open www.mysqueezebox.com. I click on the following site https://www.spotify.com/se/account/set-device-password/  , i have a number 113xxxxxxx for my device user name and when i click on the button "send e-mail to set password" i didn't not received any message.

Have you a solution.

Regards.

Reply
16 Replies

Hi there,

Don't worry too much, we can get this sorted. I'm sending an email over to you now.
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Check out how we're doing over @SpotifyStatus

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Hey, I have the same problem.. I just won't get the mail toset my password for my phone. Please send me the link!

Larya_ - I'm sending an email over now.
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Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Would be nice if you send me an email too..

Hennemon - If you're not receiving one of these passwords, it's best if you contact Customer Support. They'll get one out to you nice and quick.

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Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?


@user-removed wrote:

I'm a new user french user of spotify,

I would like to use potify on my squeezebox class & radio. First i open www.mysqueezebox.com. I click on the following site https://www.spotify.com/se/account/set-device-password/  , i have a number 113xxxxxxx for my device user name and when i click on the button "send e-mail to set password" i didn't not received any message.

Have you a solution.

Regards.


 

I have the same problem - please send me an email with my password settings… thanks a lot.


@mendel wrote:

I have the same problem - please send me an email with my password settings… thanks a lot.


Hey! Welcome to the community 🙂

I would suggest you get in touch customer services team directly using the online contact form and they will be able to send one of these emails out to you.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Hey, Here is an Idea, why doesn't someone fix this problem!  It appears to be ongoing for quite some time now.  I have sent email to customer service as well but had to waste alot of time before finding out how to get this resolved. 

I am also not receiving an e-mail enabaling me to setup a password for my devices.

Hey @WhiteyPhresh1 ! Welcome to the community 🙂

You will need to get in touch with the customer services team directly using the online contact form and they will be able to get one of those emails out to you manually.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Hey there 🙂

I have the same problem, please send me the mail 🙂

Thank you!

I have the same problem. Please send an email for me as well. Thanks

HI! I have the same problem, but using Smart UE Radio (logitech). Coud you email me with the instrucctions to get the password? Thx.

Same problems not receive email

got same issue too. please send me link.

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