Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

i can't link my facebook account

i can't link my facebook account

Plan

Premium

Country

Turkey

 

Device

(Mi A1, )

Operating System

(Android Oreo, Windows 10)

 

My Question or Issue

I unlinked my facebook account from my spotify account. And I cant link it again. I logged in with facebook but my username still shows a series of 10 numbers. I disconnected spotify from my facebook applications then connect again but i didnt.

Reply
5 Replies

Hey there!

 

You can link your Facebook account by logging into your Spotify account. On desktop, go to your settings and scroll down to the "social"-section. You can click the big, blue button to link your Facebook account with your Spotify account.

 

I hope this will help you out.

there isnt a blue button in social section for connect facebook.

It should be in your settings-menu on your desktop, I provided a screenshot of where it should be located. 

 

Note: all text on the screenshot is in dutch.

 

Can you find it?

Schermafbeelding 2019-09-13 om 18.40.36.png

There isnt facebook section. My menu is like this: sposos.png

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Suggested posts