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i can't log in my account

i can't log in my account

i can't log in my account. my username is bestegirgin, for 1 month spotify didn't accept my username and password. i have tried too many times to change my password from email but there was no reseting password email. i checked all my email adresses. i want to have access to my account from my phone number or bank account which i used for spotify premium. 

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1 Reply

Hey, @bestegirgin1 
Welcome to the Spotify Community, and thanks for reaching out to us here!

Have you already tried to check your Spam or Junk box on your email account? Maybe the password reset email is being directed to there. You can also find some more information about it here in this official support article:

Stay awesome!

Let me know if you have further questions or need anything else! I'd love to help!

LuanSpotify Star
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