i can't sign in

[c8i8-om_vu1gu]

None of the below information is 

Plan

Free/Premium

Country

Device

HTC evo 10

Operating System

Android Nougat

My Question or Issue

 I can sign in directly on chrome browser but when I try to sign in using the app it says my password is incorrect. I try to reset the password but it sends another warning saying I need to request a password change again and so and so

[Billy-J]

Hry @c8i8-om_vu1gu, and welcome to the community.

Hope you're doing great!

This sounds like an issue with the app. In this case, could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you send me a screenshot of an error message being shown? Please hide sesnitive info when posting to the community.

Let me know how this goes 🙂