i cannot login

[stefanny]

well, hello gais, i cannot log in my account in spotify app on mac and phone. i tried everything just to log in and nothing seem worked. 

i tried to log in with my email and it said that it is incorrect too, i mean like this evening spotify just sent me email based on subscribtion to email that i used to log in. so i think it doesnt make sense if i cannot log in with that email. i tried to go to the website and same, it said that the username or password is incorrect. 

 is it possible that ur account got hacked by someone? i have already subscribed my account using credit card since months ago.

pls help me 🙂

i

[jsannn]

Hello @stefanny

Best course of action is to contact Spotify directy by using the contact form or at @SpotifyCares on Twitter