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i cant change my email address

i cant change my email address

the email address associated with my account is through facebook. it says i can change the email address by changing it in facebook. however, it hasn't actually changed. my old email is inactive because it was a college account and now i cant get into it so i need to change it.

 

old email associated with current account: [Snip - removed by moderator]

email i need to change: [Snip - removed by moderator]

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2 Replies

Hey @rebkphil, help's here.

 

If your Spotify account is created through Facebook, you won't be able to change it because of recent security changes. Instead, you'll have to get in touch with our support team that'll be able to take a closer look and change it for you. You can find them here.

 

Hope that helps 🙂

 

You will have to contact spotify by email/phone and get help from there on.

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