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i cant get premium

i cant get premium

i dont have any problem with my credit card and i cant have premium, can you please help me

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4 Replies

Do you have any other ways to pay for premium?

 

Hi there,

 

First off, I'd recommend you to try credit/debit card troubleshooting here.

 

If it still didn't work, then I'd suggest you to contact Spotify directly through their Contact form, so they can check your account from their end, and to better explain what happened.

 

Please don't forget to let them know the error message that you're receiving to expedite the resolution of the issue.

 

You may also want to reach them through their twitter account @SpotifyCares.

 

I'm sure they'll be happy to assist you there ๐Ÿ™‚

I use this method because its easier to pay

I can not solve the problem

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