i cant join my family account even everything is correct

[BeneNullskiller]

Plan

Free

Country

 Germany

Device

PC

Operating System

Windows 10

My Question or Issue

Hello,

i wanted to join the family account of my family. I got an invitation, clicked on the link and gave my datas. Then i had to confirm that i am not a robot and then there is my problem: I click the conrfirmation button but nothing happens. Literally nothing. Why? Everything is correct but I cant join my family... 😕

[Alfredo]

Hey @BeneNullskiller, welcome to the community!

Let's try clearing your browser's cache and cookies or using an incognito window to accept the invite.

Also, make sure you're logged in with your personal Spotify account here before accepting the invitation.

Let me know how it goes.