i cant login into my account on phone

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i cant login into my account on phone

michaelk1756
Newbie

when i type my email and the password on my phone its saying "logging in" for half second then nothing

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Re: i cant login into my account on phone

Rock Star 15
Rock Star 15

Hey @michaelk1756, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what we can suggest!

LukeRock Star 15
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