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i have been hacked

i have been hacked

can someone help me?
last night i saw some playlist on my spotify premium account that i have not added there, and i changed my password in fear of beeing hacked.
and now i can't access my account. i get the message that my username/ email doesn't exit... i have over 3000 songs and i can't stand the thought if i've lost all my music.. i have sent my email to the support, with no answer and no email back with a confirmation from them. 

what do i do?? i can even connect to facebook!!

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2 Replies

You can contact support here https://support.spotify.com/us/contact-spotify-anonymous/

 

The same happened to me last week, with the username, email and password being changed.

 

Let them know the account details and an email address to contact you on - it was sorted relatively promptly.

Hey @andreakgb

 

pacstar is right

 

Use the contact form linked and support will help you

MattSudaSpotify Star
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