Help Wizard

Step 1


i need a refund noooow!!!

i need a refund noooow!!!

I will be forced to pursue legal action if j don't get a response and I don't receive my refund! I canceled my subscription and no one is doing anything about helping me!
2 Replies

If you have already sent in a support ticket, please do not send another one. This will cause further delays.


If you have not already sent in a support ticket:


Spotify can help you with this if you contact them directly.

Contact Spotify by using the link below which requires sign in:

From the subject dropdown select "manage subscriptions & trials"

From the second dropdown select "request refund"

In the message box explain your situation.

MattSudaSpotify Star
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Rsantana1253 - Mattjsrules is right, we can't sort out any payments related issue on here. Contacting our payments team through the contact form mentioned is the best way to go.

Check out how we're doing over @SpotifyStatus

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