i paid spotify premium twice this month

[lalolita]

Hi I'm premium for some months and this month of august I have been charged twice. I have read that if cancel one of the payments my premium account would be stopped. I wanna continue being premium but I don't wanna pay twice. How i can get my money back. Thank you. Waiting for your quick answer.

[Nico · Accepted solution]

Hey @lalolita! Welcome to the community ^^

First of all, did those payments come out of your account on the same day? If so you probably just hit the upgrade button more than once (and both payments were credited to your account). You can double check this by going to your Subscription Page and confirming your next payment date is more than 1 month away.

Here's also an support site for this issue ^^.

Peace

[lalolita]

Hi! Thank you for tour help! You were right it was a problem with the visa. I just went To the bank and they solved. Thank you very much for your help! Kind regards.