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i was charge when my promo did not end yet

i was charge when my promo did not end yet

i got my premium account for 49php good for 4 months. and its says my subcription will end on march 29 and will be charge 129php after. but now i got my card statement and on feb 28 i was charge already for 129php. i dont know why i was charge when my subscription did not end yet,

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1 Reply

Hey there @sthelita01, welcome to the community!

 

That doesn't sound right. Have you had Premium or a trial in the past in your payment method?

 

Let me know 🙂

K

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