[iOS][Subscription] Contacting Your Accounts Team


[iOS][Subscription] Contacting Your Accounts Team

Not applicable

I recently Upgraded my premium to family, you are now charging me for both Premium and Family. I cancelled my Premium direct debit, I presumed you would have.

No facility to concat your account team is not helpful.

1 Reply

Re: [iOS][Subscription] Contacting Your Accounts Team

Spotify Legend

Hey there! No worries, we can take cae of this.


This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.