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iPhone battery died, lost all synced music

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iPhone battery died, lost all synced music

I have an iPhone 5, running iOS7.1.2 and am a Premium Spotify member. My phone battery died while I was listening music through the app, and when I plugged my phone back in to charge and opened my Spotify App, I was logged out of my account. I logged back in, and all of my synced music disappeared. My phone now has to re-sync over 3,000 songs, which is taking forever. Is there a fix for this?

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MattSuda

This is currently a bug in the iPhone app.

 

You can follow the bug updates here:

https://community.spotify.com/t5/Ongoing-Issues/iOS-Offline-Playlists-Lost-on-Dead-Battery/idi-p/905...

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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1 Reply
Marked as solution

MattSuda

This is currently a bug in the iPhone app.

 

You can follow the bug updates here:

https://community.spotify.com/t5/Ongoing-Issues/iOS-Offline-Playlists-Lost-on-Dead-Battery/idi-p/905...

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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