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iPhone

iPhone

Why is it that I paid 12.99 for premium from iTunes and it took the money out my account but I still have free.
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hey there,

have you tried restarting the app. Sometimes that helps. Also consider checking whether your subscription status changed in the desktop app.

 

By the way: subscribing on the spotify.com website is usually cheaper as spotify adds the apple-in-app fees to the subscription costs because they are not allowed to offer the regular payment-option on iOS.


I deleted and redownload the app and I do not have a debit card to pay for it online. I went through my apple settings and did the subscription that way but it still didn't do anything. 

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