Announcements
Hi folks! We're aware of reports about your Wrapped stories misbehaving and we're looking into it. We've managed to fix the issue with the Wrapped banner/stories not showing up. More info here. If the stories cause your app to stop responding, please subscribe here. Also, check out our Wrapped FAQ for answers to common questions.

importat uninstall requirment

Reply

importat uninstall requirment

Regular
If you are experiencing a problem with spotify app on device you sould first carry out a 'clean uninstall', this requires you to reboot your device before reinstalling spotify app again.

THAT MEANS YOU TURN YOUR DEVICE COMPLETLY OFF AND THEN REBOOT FROM SCRATCH.

Unintalling and reinstalling in one go without rebooting inbetween will not work.
1 Reply

Re: importat uninstall requirment

Community Legend

If you are ever in doubt of how to do a clean reinstallation, instructions for almost all platforms are here too:

http://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

SUGGESTED POSTS