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incorrect subsciption

incorrect subsciption

Hey Spotify, I would like to seek your help on changing my subscription. I accidentally purchaseed 1 year subscription instead of monthly basis. I am not sure if I will be using this for the entire year so can we hve this converted to monthly? Thank you

 

Transaction ID9R050575C35383930

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1 Reply

Hey there @Rammil!

 

I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.

 

They should be able to assist!



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