issues logging in on spotify desktop

[martinmc2008]

HI I am a premium user and I have started getting the username and/or password is incorrect on my desktop spotify. I have checked and checked again and my password and username are ok. can someone help with the problem as its been going on a week and tbh I can't see why I should have to pay spotify when I can't use my spotify. Joke is an understatement. 

[dinomight]

Hi, and welcome to the community. Have you tried logging in from anywhere else, such as the web player at play.spotify.com?

[martinmc2008]

hi yes i have tried 2 desktops and a laptop. webplayer works fine but the programme wont work for some reason. 

i even tried deleting download then re installing it. still same issue. cleared history and all the other things. checked my firewall all fine. its just stopped working last week or so for some reason.

[martinmc2008 · Accepted solution]

its ok its fixed its self or spotify have fixed it for me. 🙂

[dinomight]

Great! Glad it's all working for you again!