Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

just bought 1 month of premium, but cant listen to music (you've exceeded your 10h time limit.) #bug

just bought 1 month of premium, but cant listen to music (you've exceeded your 10h time limit.) #bug

heyhey

 

just bougt 1 month but cant listen to any music! it says spotify premium at the spotify status, but still buggy!

 

please help me the purchase was completed but no premium!

 

Lars

Reply
3 Replies

Hi, what device are you having trouble with?

Hello!

 

You could try to log out and in or if that doesn't work try a clean reinstallation

What's a Spotify Rock Star, and how do I become one?

Check album availability here

@Lorentsen96 It looks like it's upgraded nicely, is it working ok now?

-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Suggested posts