just upgraded to unlimited and still 0 minutes

[Katiaa]

Hi I just upgraded to unlimited and I'm still stuck with 0 minutes.

I have tried logging in and out, but nothing changes.

I received the confirmation that the upgrade was succesful and it is also visible in my account info... however still no access to the music.

Thanks for the help!

[MikeyB · Accepted solution]

Hi there @Katiaa! Welcome to the Spotify Community!

It would seem that this is an issue for many users. Head on over to this topic and give the Spotify Team a shout...however, please make sure you've followed some of the troubleshooting tips posted on that topic as well. This is just to see if it's a matter of needing to reinstall the software or logging in/out.

[Sam]

Katiaa - All looks ok our end, could you try logging out and in again?

[Katiaa]

Tied again - still nto ok.

I'll look at the topic referred to in the previous post

[user-removed]

Got the same problem, just bought unlimited, and the mac app doesn't show unlimited, still got advertisment.

Logged in and out, shut down the program, nothing works, 

Hope it will be fixed soon, because this really is annoying.

Edit: Well, did the all uninstall thingy, and it works now.

[Katiaa · Accepted solution]

After installing the program 2 times, it worked!

Thanks a lot