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Braun-nic
Newbie

I have a problem to log in.

I must cancel my spotify, but i cant loggin in my account.

I write my username, but there stands that my username is not connected with an active spotify account. 

Please help that i can cancel the Abo. 

thanks

 

 

1 Reply

Re: log in

Julian
Moderator
Moderator

Hi @Braun-nic, welcome to the Spotify Community!

 

In this case, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your account and help you cancel the subscription. 

 

Let us know how it goes and if you have any other questions.

JulianModerator
 
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