I have a free plan and although liking Spotify enough to consider a subscription I am not inclined at all right now (and couldn't even if I tried). I'm on Win 10.
I am at a standstill. I had to use a reserve email I rarely use just to create a new account so that I could ask for help here!
I can't log in because it rejects my password and/or username. When I try to recover/change my password though it says my email account doesn't exist. If i try to create a new account with the same email account it says it is already being used. This is ridiculous that I can't get help of any kind at all without creating a new account with an email I never use. Any support or community help I seek requires me to log into an account but that is my problem! Any suggestions to fix my problem direct me to I 'log into my account...'.
They provide a street address, I suppose I could send a paper letter :)