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i changed my digital distributor and my songs are in Spotify normally,
but the play count zeroed and started from beginning.
In the Spotify for Artists i can see the previous plays, but they
are not seen in actual Spotify...
how could i get my plays back ?
Hey @DynastyMusic201, welcome to the community!
It'd be best to reach out to the Artist team for more information about this. You can head to this page to get in touch with them.
They'll get back to you as soon as possible.
All the best.
Hey man,
I had the same issue.
Did you manage to het your plays back?
Hi, DynastyMusic201. I agree, it is better to contact Spotify support on this issue. This problem can be caused due to a recent app update or due to the music player.
For example, my Samsung Music App can detect the Spotify but can't play the songs. Because all downloaded songs in Spotify can only played by Spotify Player.
I'm a musician, started promoting my account on Spotify, got my first followers and comments, thanks to these guys https://spotistar.com. But because of some program error, all comments disappeared.
I will write to technical support.
Hey man DynastyMusic201, I had the same issue. I changed my distributor from distrokid to Tunecore as I was having some offers from Tunecore. When I changed my distributor it was like my streams count was resetted. Special thanks to https://streamsbyte.com/ ,they helped me to contact spotify and resolve this issue. Then I had to contact with my distributor again to reinstate the stat.
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