lost access to my account


lost access to my account

Not applicable

i was suddenly logged out from my account from all devices and i don't have control under my old e-mail adress, which is connected to my account. is there any option now to get back my account?

2 Replies

Re: lost access to my account


contact support so they can help you Here


If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.


hope this helps


Re: lost access to my account


Hey @user-removed,


Thanks for reaching out to us about this!


If you think that someone might have gained access to your account, make sure to check out this support article and follow the steps listed in it in order to secure your account.


Hope that helps! Let us know how you get on ;)

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