lost account

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lost account

alvaro9629
Newbie

hi ! I did a secundary account with a fake email address, my phone droped in water and now is chaging me the monthly payments for the service, how can I stop the payments if I am not able to log in ???

1 Reply

Re: lost account

Tom__
Community Legend

Hi @alvaro9629,

 

Help is here - don't worry.

 

I recommend contacting Support about this issue, you can do this via Twitter (@SpotifyCares) or on the online contact form.

 

Please note that for future reference, make you are able to access the email address you created your account with - especially if you are going to use Premium.

 

-Tom

 

 

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