lost all of my playlists

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lost all of my playlists

ndodd
Newbie

Hello,

 

Recently, I logged into another ipad and i lost all of my playlists on all of my devices. cant seem to figure out why...any ideas

2 Replies

Re: lost all of my playlists

Jenny5603
Regular

It used to be that you lost playlists if you cancelled your premium account but I’m not sure anymore. Someone also may have hacked your account somehow. If you need to get them back just go to Spotify.com and click recover playlists and select the ones you want to recover.

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Re: lost all of my playlists

Tom__
Community Legend

Hey there @ndodd & @Jenny5603,

 

Don't worry - help is here. This article should explain how to recover deleted playlists.

 

https://support.spotify.com/using_spotify/playlists/can-i-recover-a-deleted-playlist/

 

Also, if you think someone has gained access to your account, please read through this article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/

 

-Tom

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