Help Wizard

Step 1

NEXT STEP

lost all of my playlists

lost all of my playlists

Hello,

 

Recently, I logged into another ipad and i lost all of my playlists on all of my devices. cant seem to figure out why...any ideas

Reply
2 Replies

It used to be that you lost playlists if you cancelled your premium account but I’m not sure anymore. Someone also may have hacked your account somehow. If you need to get them back just go to Spotify.com and click recover playlists and select the ones you want to recover.

Hey there @ndodd & @Jenny5603,

 

Don't worry - help is here. This article should explain how to recover deleted playlists.

 

https://support.spotify.com/using_spotify/playlists/can-i-recover-a-deleted-playlist/

 

Also, if you think someone has gained access to your account, please read through this article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/

 

-Tom

Suggested posts